Who is eBillingHelp?
We provide billing support and customer service for a variety of different Internet websites and merchants.

I have additional questions! What do I do?
You may use the Customer Support Form or call support at (888) 263-6139. Please be prepared with your subscription information. If all of the live operators are busy you may be prompted to leave your request. Some will get back to you.

I forgot the URL (web address) of the site I purchased. Where can I get this?
You can use the Item Finder

I don't remember my password, how can I retrieve it?
You can use the password retrieval form

I don't remember my log in information, how can I retrieve it?
Please use the form on eBillingHelp.com and someone will assist you. You may be prompted to leave a message if it is off-hours or a live operator is not available.


Billing Related Questions

What is a Transaction Number?
When you purchase a subscription, membership, or other product, you were issued a transaction number that came in the email receipt. If you do not remember this number or no longer have it we should be able to look you up using other the other information asked (username, email address, name on account)

How does the site access fee appear on my bill?
Most purchases will reflect a charge by eBillingHelp (eBillingHelp.com).

How does the billing work?
Most billing for the site(s) are subscription charges for services - You are billed a first time amount and then are rebilled at a monthly amount after the initial subscription. There are also one time purchases for different products. If you are unsure if your subscription is a rebilled transaction or a one-time transaction you may write us at [email protected].

How do I end my membership or cancel my subscription?
You can use the form on the site or call (888) 263-6139. If possible, please have information about the account available (Username, email address, name on account). You can also use the Customer Support Form